Terms & Conditions
Terms and Condition
TreknTrip is an authorized government registered Travel agency in Nepal. Trekntrip knows the value of our guests' investment in travelling. We always strive to give back worth of every penny spent by our guests with impeccable high quality service and hospitality. Your pleasure and happiness is our goal.
Please read our Terms and conditions carefully before than booking your Trip with us!
For Trekking in Nepal, you need to provide us with a photocopy of your passport and 30% of the cost of trekking as the deposit to guarantee booking your trip with us. The deposit amount is non-refundable. The due amount could be paid earlier than you set for your trek when you arrived in Kathmandu. We reserve the right to cancel your experience in case you are unable to make your price within our stipulated time.
If you want to cancel your trip for any reason, you must write it to us 15 days before your departure date. After obtaining a valid written notification from the client, we will approve it as the most efficient cancelled. If the aim of your cancelation is valid, such as injury or severe disease, you may postpone your trip or transfer your reservation to another individual who meets all the travel criteria. But, a charge of USD 200 per person might be charged if you postpone or switch your trip inside 15 days prior to your journey date. Please note that the deposited money is nonrefundable, consequently, you may utilize the money to book a tour with TreknTrip next time.
Risk and Liabilities
All the Nepal TreknTrip are performed under the strict rules and regulations of the tourism board of the Nepal. We aren't accountable for any change or cancellation of the trip under unavoidable situations like alternate in rules and regulations of the country, government regulations, herbal screw ups, political instability, cancellation of flight, delay, illness or accident, a breakdown of a vehicle, and so on. Any more fees incurred due to such occasions shall be borne by the customer themselves. Consequently, journey insurance is exceptionally encouraged.
Booking in Last minute
Last minute booking option is also available which includes booking prior to 5 days of the trip date. The 100% cost of the tour should be deposited at the time of booking to guarantee the reservation.
If Tour Incomplete
We are not obligated to refund incase of Tour Incompletion from your side.
The change in the Tour Package Price is imminent incase of drastic change in the foreign currency exchange rates and government rules.
If your journeys are cancelled due to any unexpected events such as disasters, conflicts or unfavorable climatic situations, we can arrange any other trip for you. So, your money is safe and secured which will be used for next visit or TreknTrip will arrange the package accordingly analysing the favorable situations.
We strongly recommend a complete travel insurance package deal to all our customers. The insurance should cover all the medical fee, personal accident, emergency evacuation (heli rescue), and tour cancellation, loss of equipment and natural calamity, theft of or damage to baggage and private results etc.
The mere reason for the delays and the cancellation of the flight is mainly due to the climatic variability and hard terrain. The unusual blinding fog, heavy rainfall and strong winds could also results in flight delays or sometimes cancellation. The major timings for the chances of flight delay and cancellation occurrences are in winter and rainy season. Another major reason is the technical difficulty because of the lack of instrumental landing system in Tribhuvan International Airport; the domestic flights are often delayed or cancelled. January to the end of February is the bad time for the domestic flights in Nepal.
Personal Valuables & Belongings
We aren't liable for any damage or loss of your backpack or belongings. All your valuables are on your own risk however we can arrange for the safe deposit boxes in hotel of Kathmandu. It is highly recommended that you shouldn't carry expensive items during the trip.
All our terms and conditions are applicable if you book directly with the resevations and sales department of TreknTrip. If you book your trip with us from any sellers or third party, you will be accountable to their terms and conditions.